• Job Description

  Req#: 7522501003
  Employer Industry: Financial Technology (Fintech)
  
  Why Consider this Job Opportunity:
  - Salary up to $135,000
  - Opportunity for career advancement and growth within a rapidly expanding organization
  - Work remotely from anywhere in the U.S., with a preference for candidates based in NY, NJ, or CT
  - Comprehensive benefits package including 100% employee-covered medical, dental, and vision insurance
  - Equity grant to share in the company's success and direct contributions toward your student loans
  - Supportive and mission-driven work environment focused on solving real problems with empathy
  
  What to Expect (Job Responsibilities):
  - Manage a portfolio of Government and Public sector clients from onboarding through renewal, ensuring strong product adoption
  - Partner with clients to align solutions with their HR and business goals, driving client retention and revenue expansion
  - Develop tailored success plans that promote usage, engagement, and long-term return on investment for clients
  - Lead regular business reviews to demonstrate impact and identify future growth opportunities
  - Collaborate with the Marketing team to create awareness campaigns that drive product adoption
  
  What is Required (Qualifications):
  - Minimum of 7 years of experience in Customer Success or Account Management
  - Proven experience in managing and negotiating contract renewals and identifying revenue upsell opportunities
  - Strong focus and track record in identifying and quantifying client value
  - Ability to work with complex, matrix organizations with multiple stakeholders and objectives
  - Experience in small, fast-growing SaaS companies
  
  How to Stand Out (Preferred Qualifications):
  - Experience in financial wellness, benefits, or student loan sectors
  - Background in B2B2C Fintech
  - Understanding of HR benefits buyers and decision-making processes
  - Familiarity with government/public sector environments
  - Knowledge of security and privacy requirements
  
  #FinancialTechnology #ClientSuccess #RemoteWork #CareerGrowth #SaaS #EquityOpportunity
  
  "We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."

• About the company

  We're simplifying student debt. Join us to be the first to easily enroll in free federal savings and forgiveness programs, customized to your situation.

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