• Job Description

  Req#: R25985

  Job Description

  We are looking for a full-time, experienced Senior Executive Assistant who can provide high-level administrative support to our Chief of Staff and Deputy Chief of Staff. This role is pivotal in ensuring the team's day-to-day operations and large scale events run smoothly. The Senior Executive Assistant will handle a wide range of administrative tasks, often of a confidential nature, and be a key partner in ensuring the success of the team. This role will report directly to the Deputy Chief of Staff and is non-exempt.

  What you'll be doing:

  • Have a detailed understanding of the team’s priorities and workload to predict, prioritize and make recommendations/offer scheduling tradeoffs.

  • Handle all travel and expenses for the team in a proactive, fiscally alert manner.

  • Coordinate a wide spread of events, including offsites, dinners, and parties for up to 300+ people

  • Provide project management support on special initiatives and strategic projects as assigned by the team.

  • Maintain a positive and effective working relationship with all members of Zendesk, including our executives and EAs.

  What you bring to the role:

  • At least 4-6 years of shown success supporting an executive in a fast paced, high-growth, and constantly evolving environment or event planning

  • Ability to handle sensitive and confidential information

  • Outstanding time management and leadership skills with demonstrated ability to handle multiple priorities

  • Excellent verbal and written communication skills

  • Highly proficient with all Google Suite applications

  Preferred:

  • Experience in a tech/SaaS environment

  #Li-SM12

  The US hourly base rate range for this position is $42.79-$63.94. This position may also be eligible for bonus, benefits, or related incentives. While this range reflects the minimum and maximum value for new hire rates for the position across all US locations, the offer for the successful candidate for this position will be based on job related capabilities, applicable experience, and other factors such as work location. Please note that the compensation details listed in US role postings reflect the base rate only (or OTE for commissions based roles), and do not include bonus, benefits, or related incentives.

  The intelligent heart of customer experience
  Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love. We advocate for digital first customer experiences—and we stick with it in our workplace. Over 5,000 employees worldwide are collaborating from kitchen tables, home offices, coworking spaces, and Zendesk workspaces to make one team.

  Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here.

  Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to peopleandplaces@zendesk.com with your specific accommodation request.

• About the company

  Zendesk Inc. is an American customer service software company headquartered in San Francisco, California, USA.

Notice