• Job Description

  Req#: R19166
  About the Role
  
  The Senior Project Manager will serve as a key leader on the Coach account, responsible for managing complex, high-visibility retail programs from award through installation. This role partners closely with Account Executives, design, engineering, manufacturing, logistics, and field teams to ensure operational excellence, financial discipline, and a consistent client experience.
  
  This position requires a strong operator who can manage detail while maintaining a broader program view. The ideal candidate brings experience managing large-scale retail or fixture programs, demonstrates sound judgment under pressure, and is comfortable operating as an extension of the client's internal team.
  
  Location:
  This position is a remote opportunity; however, preference will be given to candidates located near Fredericksburg, VA, or Dallas, TX due to occasional travel requirements.
  
  Key Responsibilities
  
  Program & Project Leadership
  
  • Lead and coordinate all phases of assigned programs, including RFP support, order confirmations, detailing, purchasing, production, delivery, and installation
  • Develop, maintain, and actively manage detailed project timelines, ensuring alignment with client expectations and internal execution teams
  • Serve as the primary point of contact for day-to-day project execution, maintaining clear, proactive communication with the Coach team
  
  
  Operational & Technical Oversight
  
  • Review and approve design and architectural fixture drawings prior to release
  • Monitor production status at manufacturing facilities to ensure quality, schedule, and cost targets are met
  • Identify risks early and drive corrective actions in partnership with internal and external stakeholders
  • Manage finished goods inventory, reorders, and program-specific logistics requirements
  
  
  Financial & Commercial Management
  
  • Support estimating, costing, and margin management for assigned programs
  • Track project financials, monitor variances, and partner with Sales and Operations to protect gross margin
  • Contribute to continuous improvement efforts focused on cost reduction, process efficiency, and scalability
  
  
  Client Partnership & Team Leadership
  
  • Act as a trusted partner to the Coach team, operating with a strong customer-advocacy mindset
  • Collaborate closely with Account Executives, Field Services, and global operations teams
  • Mentor and support junior Project Managers, Project Coordinators, or Project Administrators as needed
  • Uphold idX standards of professionalism, accountability, and execution excellence
  
  
  Qualifications & Experience
  
  • Bachelor's degree preferred
  • Minimum 5-7 years of project or program management experience; retail, fixture, or manufacturing environments strongly preferred
  • Proven experience managing complex, multi-phase programs with tight timelines and multiple stakeholders
  • Strong working knowledge of manufacturing processes, logistics, and installation workflows
  • Ability to read and interpret engineering and architectural drawings
  • Proficiency with Microsoft Office (Excel, Word, Outlook); ERP experience preferred
  • Strong financial acumen, including budgeting, cost tracking, and margin awareness
  • Excellent written and verbal communication skills
  • Highly organized, detail-oriented, and able to manage multiple priorities simultaneously
  • Willingness to travel as required
  
  
  What Success Looks Like
  
  • Projects are delivered on time, within scope, and aligned to financial targets
  • The Coach team experiences consistent communication, clarity, and confidence in execution
  • Risks are identified early and addressed proactively
  • Internal teams are aligned, supported, and operating efficiently
  • The Senior PM is viewed as a steady, trusted leader on the account
  
  
  Hourly/Salary Pay Range: $80,000 - $100,000 annually dependent on experience*
  
  *pay range may be adjusted depending on cost of living
  
  Bonus/Incentive Pay:
  
  Annual performance bonus opportunity based on Company and specific business unit ROI and PBOP achievement criteria and individual job responsibility and performance.
  
  Benefits currently offered to our employees:
  
  • Medical insurance
  • Health savings account with company contribution
  • Dental insurance
  • Vision insurance
  • Basic and voluntary life insurance
  • Disability insurance
  • 401(k) plan with company match
  • Paid vacation and holidays
  • Stock purchase program with employee discount
  • Educational reimbursement
  • Wellness programs and challenges
  • Other supplemental benefits
  
  
  The Company is an Equal Opportunity Employer.

• About the company

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