NHS

Senior Team Administrator


This job is now closed

Pay24,937.00 - 26,598.00 / year
LocationSt Austell/England
Employment typeFull-Time
  • Job Description

      Req#: C9201-26-0344?language=en&page=669&sort=publicationDateDesc

      Job summary

      This job is currently only open to people who already work for the NHS in Cornwall or the Isles of Scilly.We are committed to supporting our dedicated staff, so only current employees of the following organisations can apply:

      • Cornwall Foundation Trust
      • Royal Cornwall Hospitals NHS Trust
      • Cornwall and Isles of Scilly Integrated Care Board

      If you do not currently work for one of these NHS organisations, your application will not be considered at this time.

      The post holder will be responsible for the provision of administrative support to the Children's ADHD Team. This includes co-ordinating new referrals into our assessment clinic, arranging appointments, booking assessments, liaising with other professionals to gather additional information for the clinical team, overseeing the completion of any routine outcome measures, typing letters and reports as directed, diary management, scanning and entering confidential information on to the computer systems. (This post is predominantly working from home, with some expectation to attend meetings face to face on occasion)

      Main duties of the job

      Duties and ResponsibilitiesCommunication and Working RelationshipsProvide a responsive and approachable 'front of house' function for ADHD Service, acting as a point of contact for people accessing the service.Liaise with staff, service users, public, other Trusts and various organisations on behalf of the service.To use relevant communication skills to deal with difficult and distressing situations.To book appointments for the clinical teams and respond to requests for changes and alterations.To act as an information resource for other members of the Team.Management and Personal DevelopmentTo undertake any necessary skills training and updates and mandatory training as appropriate to the role as directed.To support processes as required when these are implemented.To comply with all relevant Trust Policies and Procedures in exercising the duties of the role.Support any new members of staff within the Team to undertake their role.To undertake any other general office duties that are appropriate to the post in support of the Service.o service meetings as required - set up rooms, refreshments.To organise room and venue bookings and inform participants of meetings and venues.

      About us

      We're an NHS community and mental health provider Trust based in Cornwall and the Isles of Scilly. We deliver community and hospital-based care to improve people's physical and mental health. We also provide specialist support to people with dementia or a learning disability.

      We are a people organisation and people matter to us. As part of the team, you'll help support the health and wellbeing of the people who live and visit this beautiful part of the UK.

      Over 5,000 people make up the Trust. This includes doctors, nurses, therapists, plus admin and support staff.

      We work in people's homes, in community clinics and bases. Some staff work from one of our 10 community hospitals. Our aspiration is to have great people, provide great care, be a great place to work and a great partner.

      Approximately 568,000 people live here. A third of people who live in Cornwall are supported by acute hospital services in Devon. As a result, we also work closely with our partners in Devon. In the summer, and during other holidays lots of people choose to visit the area. This increase the numbers of people who use out services.

      Details

      Date posted

      18 March 2026

      Pay scheme

      Agenda for change

      Band

      Band 3

      Salary

      £24,937 to £26,598 a year Per Annum

      Contract

      Permanent

      Working pattern

      Full-time

      Reference number

      201-26-306

      Job locations

      Shaw House

      Beacon Technology Park, Dunmere Road

      St Austell

      PL26 6AD


      Job description

      Job responsibilities

      To view a detailed job description and person specification including the main responsibilities of this role please see supporting documents.

      Job description

      Job responsibilities

      To view a detailed job description and person specification including the main responsibilities of this role please see supporting documents.

      Person Specification

      Education / Qualifications and Relevant Experience

      Essential

      • GCSEs or equivalent (A-C) including Maths and English
      • CLAIT/ECDL/NVQ 2 or equivalent
      • NVQ 3 in business admin or equivalent qualification or experience
      • Experience in using NHS software packages i.e. RiO
      • Administrative Experience of working in a complex office environment

      Skills and Aptitude

      Essential

      • Understanding of Children's Services
      • Understanding of confidentiality

      experience of working hybridly

      Desirable

      • experience of working hybridly
      Person Specification

      Education / Qualifications and Relevant Experience

      Essential

      • GCSEs or equivalent (A-C) including Maths and English
      • CLAIT/ECDL/NVQ 2 or equivalent
      • NVQ 3 in business admin or equivalent qualification or experience
      • Experience in using NHS software packages i.e. RiO
      • Administrative Experience of working in a complex office environment

      Skills and Aptitude

      Essential

      • Understanding of Children's Services
      • Understanding of confidentiality

      experience of working hybridly

      Desirable

      • experience of working hybridly

      Disclosure and Barring Service Check

      This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

      Employer details

      Employer name

      Cornwall Partnership NHS Foundation Trust

      Address

      Shaw House

      Beacon Technology Park, Dunmere Road

      St Austell

      PL26 6AD


      Employer's website

      https://www.cornwallft.nhs.uk/ (Opens in a new tab)

      Employer details

      Employer name

      Cornwall Partnership NHS Foundation Trust

      Address

      Shaw House

      Beacon Technology Park, Dunmere Road

      St Austell

      PL26 6AD


      Employer's website

      https://www.cornwallft.nhs.uk/ (Opens in a new tab)

  • About the company

      National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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