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Specialist, Cisco Services and Renewals (Eastern Time Zone)
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Job Description
- Req#: SPECI009597
Employer Industry: Technology Solutions and Services
Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Work in a collaborative environment that fosters innovation and teamwork
- Engage in meaningful projects that shape the future of technology
- Participate in joint strategy meetings with industry-leading manufacturers
- Contribute to a diverse and inclusive workplace that values community involvement
What to Expect (Job Responsibilities):
- Proactively manage customer Cisco renewals and timelines for an assigned account base
- Review renewals for upsell opportunities and create and present quotes/proposals
- Assist in the Services EA sales cycle by identifying qualified target customers
- Collaborate with cross-functional teams to promote and develop the Cisco service practice
- Prepare and deliver Quarterly Business Reviews to clients as required
What is Required (Qualifications):
- Bachelor's degree or equivalent experience and/or military experience
- Proficient in Microsoft Excel and MS applications
- Strong written and verbal communication skills
- Strong knowledge of Cisco services, contracts, and Enterprise Agreements
- Ability to work independently and in a cross-functional team environment
How to Stand Out (Preferred Qualifications):
- 3+ years' experience in a support agreement renewal role
- Experience with Cisco service contracts and Enterprise Agreements
- Direct customer-facing experience, including presentations and consultative selling
- Ability to provide revenue growth through renewals and upsells
- Contract and order management experience
#TechnologySolutions #CiscoServices #CareerGrowth #Teamwork #Innovation
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