Remote Jobs
Sr IT App Support Analyst
What's your preference?
Job Description
- Req#: SRITA030239
- 5+ years of experience in application support, help desk, or technical support in a fast-paced environment.
- Experience in the health care industry is a plus but not required.
- Basic knowledge of SQL, with the ability to run and interpret simple queries for troubleshooting.
- Strong analytical skills to identify and report application issues, irregularities, or bugs.
- Effective verbal and written communication skills, with the ability to explain technical issues clearly to business users, IT teams, and third-party support groups.
- Experience working in ServiceNow , ITILAbility to work independently while collaborating within a team in a dynamic and evolving environment
- Bachelor's degree in Business, information systems MIS, or related field is preferred but not required.
- 5 years of experience as application support analyst
The SR Application Support Analyst will provide Level 2+ IT application support to business users, ensuring smooth and efficient user experience. This role requires a customer-focused approach with a strong sense of ownership and commitment to resolving technical issues. Responsibilities include troubleshooting user-reported issues, identifying and recommending technology solutions, and assisting with business process improvements using existing systems. The ideal candidate will have strong communication and problem-solving skills, along with the ability to stay organized in a dynamic environment.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.About the company
The best remote jobs for you
Notice
Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at accessibility@talentify.io or 407-000-0000.
Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility.
An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details: www.talentify.io/bias-audit-report. NYC applicants may request an alternative process or accommodation at aedt@talentify.io or 407-000-0000.