• Job Description

  Req#: 25-170584
  Employer Industry: Enterprise Software Support
  
  Why consider this job opportunity:
  - Pay rate up to $83/hr on W2
  - Opportunity for career advancement and growth within a global organization
  - Fully remote position allows for flexible work arrangements
  - Work with a leading third-party support provider for major enterprise software solutions
  - Collaborate in a supportive, virtual team environment
  - Contribute to innovative solutions that enhance client satisfaction and business outcomes
  
  What to Expect (Job Responsibilities):
  - Evaluate and troubleshoot complex customer issues related to VMware functionality
  - Provide hands-on remote assistance to end users through connectivity tools and collaborative meetings
  - Replicate reported issues and develop action plans to resolve them
  - Document remediation efforts, test results, and approvals thoroughly
  - Participate in a 24x7x365 on-call rotation to support clients during specific business hours
  
  What is Required (Qualifications):
  - Minimum of 10+ years of VMware experience across the technology footprint
  - Technical expertise in vSphere, vCenter, NSX, vSAN, Aria, SRM, and Skyline Collector
  - Proven experience in full life-cycle implementation, configuration, and administration of VMware
  - Strong problem-solving skills and a focus on customer support
  - Bachelor’s Degree in computer science or a related field, or equivalent experience
  
  How to Stand Out (Preferred Qualifications):
  - Knowledge of multiple VMware components across various releases
  - Familiarity with VMware maintenance/patching mechanics and architecture
  - Exceptional English communication skills, both verbal and written
  
  #EnterpriseSoftware #VMwareSupport #RemoteWork #CareerGrowth #CustomerSatisfaction
  
  We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
  We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.

• About the company

  Established in 2000, LanceSoft is a Certified MBE and Woman-Owned organization, and a pioneer in providing premium end-to-end Global Workforce Solutions and IT Services to diverse clients across various domains.

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