• Job Description

  Req#: 810605

  Overview

  We don’t have jobs, we have careers! We don’t have employees, we have cleaning specialists! Total Cleaning provides complete managed facility services including daily and weekly cleaning for facilities including: hospitals, medical facilities, schools, office buildings, commercial warehouse spaces, and Home Owner’s Associations. We also offer construction cleaning and marble services (move-in ready post construction clean up for corporate buildings, residential properties, condominiums, home builders, complete marble care). Our single priority is to exceed our customers’ highest level of expectation by providing them with impeccable managed facility services that center around clear communication, strong quality control processes, attention to detail and accountability. Total Cleaning has been providing premier commercial cleaning services throughout Florida since 1989. Our commitment to continuing education ensures that our team receives ongoing training in order to provide the highest quality cleaning service available. We believe that our cleaning specialists’ abilities, knowledge and experience will further Total Cleaning’s growth and success, and in turn, will help our cleaning specialists’ achieve their personal and career goals and successes.

  Job Skills / Requirements

  We are looking for a dedicated, client focused and passionate about delivering exceptional quality. The team lead role will supervise and coordinate activities of a team of Cleaning Specialists engaged in cleaning and maintaining diverse facility. You will be working under the direction of the Area Manager.
  
  This person will be guiding, managing, and motivating a group of employees to achieve specific goals and objectives. An effective team leader combines strategic planning with strong interpersonal and coaching skills to foster a productive and positive work environment.

  Primary roles and responsibilities

  Direction and strategy

  • Set goals and expectations: Translate overall business objectives into clear, defined goals for the team. This includes setting deadlines and communicating performance expectations.
  • Plan and organize: Develop a strategy and workflow for achieving the team's objectives. This involves creating schedules, delegating tasks based on individual strengths, and providing the necessary resources.
  • Monitor and report progress: Oversee the day-to-day operations and track the team's progress toward its goals. A team leader often reports key performance metrics to upper management.

  Team development and management

  • Coach and mentor: Serve as a mentor by training new team members and providing ongoing guidance to help employees develop new skills and grow professionally.
  • Manage performance: Conduct regular performance reviews, provide constructive feedback, and address underperformance. They also recognize and reward high-performing team members.
  • Resolve conflicts: Act as a point of contact for team members, mediating and resolving any interpersonal conflicts or issues that arise.

  Communication and culture

  • Communicate effectively: Maintain an open line of communication within the team and with senior management. This includes conveying important updates, policy changes, and goals clearly and inspiring confidence.

  
  Education and Experience Requirements:
  • High school diploma or equivalent required.
  • At least 2 years of janitorial supervision experience.
  • Bilingual skills in English/Spanish a plus.
  • Excellent oral and written communication skills.
  • Ability to communicate with different levels of internal and external customers.
  • Strong communication and customer service skills.
  • Valid driver’s license.
  • Strong problem-solving, follow up, and ability to make swift, sound judgements.
  • Strong attention to detail and results oriented.
  
  Other Requirements:
  • Ability to stand and walk for extended periods of time.
  • Attention to detail – meticulous
  • Ability to read & follow schedules.
  • Must be physically dexterous as there is lifting, bending and stooping involved.
  • Be safety minded.

  Competencies:

  • Able to deliver exceptional client care – exceeding customer’s expectations.
  • Strong work ethic.
  • Positive attitude.
  • Able to analyze and solve problems efficiently.
  • Able to use an effective task/time management system and to prioritize track outstanding responsibilities.
  • Able to anticipate and prevent issues before they arise.
  • Able to inspire his/her team to go above and beyond.

  Schedule:
  Monday to Friday
  6pm to 10pm

  Education Requirements (All)

  High School or GED
  

  Additional Information / Benefits

  We offer PTO (Vacation, Sick and Personal Time), Health Insurance, GAP Insurance, Dental Insurance and Vision Insurance, Hiring Bonus, Referral Bonus, Company paid holidays, Special Recognitions and Awards, and the chance to join an exciting growing company!
  
  Our ideal candidates are:

  • Passionate about exceeding customer expectations providing a worry-free experience.
  • Looking to advance in their career and enjoy the rewards that come with working at a growing company that is positioned as an industry leader.
  • Want to make people's lives better every single day.
  • Want to join a team of dedicated professionals utilizing cutting edge technology to deliver best-in-class results.

  If this sounds like you, then we want to meet YOU!

  This job reports to the Area Manager

  This is a Part-Time position

  Travel is required frequently

  Number of Openings for this position: 1

• About the company

  We provide a full spectrum of cleaning, disinfection, and hygiene risk management solutions for virtually all types of facilities.

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