• Job Description

  Req#: 330742

  At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

  We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.

  Job Title

  Transportation Dispatcher

  Location

  East Cleveland

  Facility

  Stephanie Tubbs Jones Family Health Center

  Department

  Transportation and Fleet Services-Main Campus Hospital

  Job Code

  B16018

  Shift

  Days

  Schedule

  8:00am-4:30am

  Job Summary

  Job Details

  Cleveland Clinic’s Stephanie Tubbs Jones Health Center provides the communities in and around East Cleveland with an easy way to receive healthcare, financial and social services all in one location. The Center focuses on the treatment of diabetes, hypertension, kidney failure, mental health, specialized care for women and children, primary care, preventative care, health education and specialty care.
  

  Exceptional care is a team effort both at the bedside and in the office. Even if you’ve never considered healthcare as your next step, you’ll find there are many paths to creating a career centered on what matters most to you. There are opportunities to grow and evolve within your role and even explore new career areas beyond it. As Transportation Dispatcher, you will provide essential administrative support to the department, including scheduling, managing phone calls, greeting customers, and handling correspondence. Your contributions play a vital role in supporting high-quality patient care and positive outcomes.

  This role also offers strong opportunities for professional growth, allowing you to build new skills, gain hands-on experience, and explore advanced career paths at Cleveland Clinic. The position can serve as a valuable stepping-stone to future roles within other units or departments across the hospital.

  A caregiver in this role works days Monday – Friday on-site at Stephanie Tubbs Jones Family Health Center from 8:00 a.m. – 4:30 p.m.

  A caregiver who excels in this role will:

  • Perform various administrative duties to support assigned areas, such as scheduling, handling phone calls, greeting customers and correspondence.

  • Manage and prioritize multiple assignments simultaneously and effectively.

  • Act as a liaison between internal and external customers by greeting customers and answering and triaging phone calls.

  • Administer calendars and schedule management.

  • Compose and prepare various correspondence, such as reports, forms, presentation materials and messages.

  • Provide coverage of other areas, such as front end, point of service and registration.

  
  Minimum qualifications for the ideal future caregiver include:

  • High school diploma or GED

  • One year of office experience

  • Experience using Microsoft Office Suite products, such as Outlook, Word, Excel or PowerPoint. Your experience may be assessed with an online skills assessment

  
  Preferred qualifications for the ideal future caregiver include:

  • Two years of college or business school

  • Typing proficiency of 35 WPM with accuracy

  
  Physical Requirements:

  • Ability to perform work in a stationary position for extended periods
  • Ability to operate a computer and other office equipment
  • Ability to travel throughout the hospital system
  • Ability to communicate and exchange accurate information
  • In some locations, ability to move up to 20 pounds

  Personal Protective Equipment:

  • Follows standard precautions using personal protective equipment.

  The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances.

  Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

  Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility.

  If applying for a Florida position, please see the following website for more information on the background screening requirements required by the Agency of Health Care Administration: https://info.flclearinghouse.com/

  Please review the Equal Employment Opportunity poster .

  Cleveland Clinic is pleased to be an equal employment opportunity employer.

• About the company

  PUSHING THE BOUNDARIES OF PERFORMANCE Through the Power of Every One, Cleveland Clinic is ranked as the nation’s No. 2 healthcare system by U.S. News & World Report – the best care for our patients starts with us.

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