• Job Description

  Req#: R-103099
  For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive.
  
  As a lifestyle company, we ensure that everybody working here has a fantastic time, which is why we've earned the Great Place to Work Certification every year since 2022!
  
  Job Description:
  
  The Insurance Verification Specialist role with Job Duck is essential to ensuring accurate insurance communication and timely authorization support within a fast-paced healthcare operations environment. In this position, you will manage insurance verification tasks, support utilization review processes, and maintain consistent follow up with insurance providers to move cases forward efficiently. This role is well suited for someone who is confident on the phone, highly organized, and focused on obtaining accurate information. You will collaborate closely with internal teams to verify patient and insurance details while helping ensure authorization requests are properly submitted and tracked. Individuals who are task-driven, patient, and interested in long-term growth within healthcare support services will thrive in this role.
  • Compensation Range: $1,150 to $1,220 USD
  
  Responsibilities include, but are not limited to:
  
  
  • Maintain accurate documentation within the ticketing system
  • Follow up on initial cases to ensure accuracy and completeness
  • Initiate and track authorization related calls and requests
  • Verify patient demographics, insurance ID numbers, and diagnosis codes
  • Call insurance companies to check the status of authorization requests
  • Contact insurance providers to supply required medical information
  • Confirm receipt of faxed documentation with insurance carriers
  • Assist the utilization review team with insurance verification and follow up tasks
  • Send medical bills and supporting documentation to insurance companies
  
  
  Requirements:
  
  Required Skills
  • Strong verbal communication skills
  • 2-3 years of experience in this field
  • Professional and confident phone presence
  • Task-oriented and highly organized
  • Patient and focused under pressure
  • Self-motivated with the ability to work independently
  • Detail-oriented with strong follow through
  • Ability to efficiently obtain required insurance information
  • Willingness to learn and grow long-term in the role
  
  Additional details:
  • Time Zone: Pacific Standard Time (PST)
  • Language Requirements English only
  • Work Environment Remote
  
  Software and Tools
  • CRM ticketing system: HouseGap
  • VOIP system: RingCentral
  • Email platform: Google
  • Documentation and collaboration: Google Docs
  • VPN access required
  
  Position Requirements
  • Comfortable making frequent outbound calls to insurance companies
  • Ability to manage multiple authorization requests and follow-ups simultaneously
  • Willingness to grow in the role and remain long-term
  
  Work Shift:
  
  8:00 AM - 5:00 PM [PST][PDT] (United States of America)
  
  Languages:
  
  English
  
  Ready to dive in? Apply now and make sure to follow all the instructions!
  
  Our application process involves multiple stages, and submitting your application is just the first step. Every candidate must successfully pass each stage to move forward in the process.
  
  Please keep an eye on your email and WhatsApp for the next steps. A recruiter will be assigned to guide you through the application process. Be sure to check your spam folder as well.

• About the company

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