• Job Description

  Req#: R-103092
  For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive.
  
  As a lifestyle company, we ensure that everybody working here has a fantastic time, which is why we've earned the Great Place to Work Certification every year since 2022!
  
  Job Description:
  
  Join Job Duck as a Legal Records Coordination Assistant and become an integral part of a dynamic legal team dedicated to delivering exceptional client service. In this role, you will manage client communications, coordinate treatments, and ensure smooth interactions with insurance companies and providers. You'll handle critical tasks such as drafting documents, managing calendars, and overseeing records, all while maintaining a proactive and organized approach. This position is ideal for someone who thrives in a fast-paced environment, demonstrates strong communication skills, and is committed to accuracy and reliability. If you are resourceful, empathetic, and eager to grow within a professional setting, this opportunity is for you.
  
  • Salary Range: from $1,150 USD to $1,220 USD
  
  Responsibilities include, but are not limited to:
  
  
  • Coordinate treatments and follow-ups for clients
  • Manage calendars and schedule appointments
  • Ensure timely responses from insurance companies
  • Negotiate with insurance companies and determine next steps
  • Post client reviews and send thank-you letters
  • Review and manage client records
  • Draft legal documents and correspondence
  • Communicate with clients, insurance companies, and adjusters
  • Answer and return calls promptly
  • Perform basic office management tasks and maintain organized systems
  • Handle email communications professionally
  • Contact providers and request medical records
  
  
  Requirements:
  
  Additional Job Description:
  
  • Time Zone: EST
  • Office Hours: Monday-Friday, 9:00 AM to 6:00 PM
  • Software/Tools Required:
  • Microsoft 365 (SharePoint, Outlook, Calendar, Excel, PowerPoint)
  • Microsoft Teams
  • RingCentral (VoIP)
  
  Required Skills:
  • Minimum of 1 year of experience as a legal assistant, or in a legal support role and/or related Bachelor's degree in legal studies
  • Advanced/native-level English skills (both written and spoken)
  • It's a plus if you have a background dealing with medical records
  • Excellent communication and writing skills
  • Strong organizational and time-management abilities
  • Ability to prioritize tasks and meet deadlines
  • Detail-oriented with problem-solving skills
  • Proficiency in Microsoft Office Suite and calendar management
  • Adaptability and flexibility in a dynamic environment
  • Professional maturity and understanding of office protocols
  • Ability to work independently and take initiative
  • Empathy and client-focused mindset
  • Commitment to confidentiality and accuracy
  
  Work Shift:
  
  9:00 AM - 6:00 PM [EST][EDT] (United States of America)
  
  Languages:
  
  English, Spanish
  
  Ready to dive in? Apply now and make sure to follow all the instructions!
  
  Our application process involves multiple stages, and submitting your application is just the first step. Every candidate must successfully pass each stage to move forward in the process.
  
  Please keep an eye on your email and WhatsApp for the next steps. A recruiter will be assigned to guide you through the application process. Be sure to check your spam folder as well.

• About the company

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