Virtual Lactation Consultant
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Job Description
- Req#: 553092
Employer Industry: Healthcare Services
Why consider this job opportunity:
- Compensation of $18.00 per hour
- Potential for contract extension based on performance and client need
- Opportunity to work remotely in approved states
- Flexible schedule options, including on-demand coverage
- Chance to provide meaningful support to new parents during critical early stages of parenting
- Work in a compassionate and supportive environment focused on patient care
What to Expect (Job Responsibilities):
- Respond promptly to user questions via video or chat regarding baby care, breastfeeding, and postpartum recovery
- Provide evidence-based lactation support to address latching issues, pain management, nursing positions, and milk supply concerns
- Offer calm, empathetic, and solutions-focused guidance during every interaction
- Maintain professional communication while addressing sensitive health concerns
- Collaborate with users to build effective relationships and provide quality care
What is Required (Qualifications):
- Minimum of 3 years of patient-facing experience in a healthcare setting, such as concierge, front office, or related healthcare customer service role
- Experience communicating with users regarding sensitive health concerns
- Strong interpersonal skills, including attentive listening and empathetic communication
- Certified Lactation Consultant (CLC) — must be active and in good standing
- Ability to work a standard shift from 12 PM – 8 PM, 7 days a week, or a flexible/on-demand schedule as needed
How to Stand Out (Preferred Qualifications):
- Demonstrated ability to provide calm and effective support in high-pressure situations
- Previous experience in lactation consulting or maternal health support
- Familiarity with telehealth technologies and virtual communication platforms
- Strong organizational skills and ability to manage multiple inquiries simultaneously
- Passion for supporting new parents and promoting breastfeeding success
#HealthcareServices #LactationConsultant #RemoteWork #PatientSupport #CareerOpportunity
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