• Job Description

  Req#: 292

  PR Associate/Client Deliverables

  
  

  US/ Must work according to ET time zone
  
  

  Must have "Writing" experience

  Contractor type of work

  
  

  About the Role:

  Zen Media is hiring PR Associates to support our flagship product, Published Monthly™. This role is focused on execution, client communication, and task management. You will be responsible for moving client deliverables through a structured workflow (SOP-driven) and ensuring nothing falls through the cracks.

  This is a detail-oriented, process-first position. You will not be asked to invent PR strategy or pitch tier-1 media — instead, your role is to ensure consistency, quality, and on-time delivery across accounts.
  
  

  Key Responsibilities:

  Client-Facing Duties

  • Serve as the day-to-day contact for Published Monthly™ clients.
  • Conduct onboarding interviews (collect bios, headshots, logos, ICPs, goals).
  • Deliver content pillar, prompt, and subreddit reports for client validation.
  • Share AI Visibility Layer instructions after each article is published and confirm client implementation.
  • Send monthly light coverage reports (CoverageBook PDF + preview of upcoming work).
  • Package and deliver quarterly AI Visibility Reports (with manager oversight).
  • Join quarterly client calls to review visibility results and recommendations.

  
  

  Internal Execution & Tracking

  • Maintain client status in Monday.com (deliverables, health, open issues, upsell opportunities).
  • Log client confirmations, delays, or missing items in the system.
  • Ensure AI Visibility Layer instructions are sent within 3 business days of publication.
  • Track publication status → from draft → submission → live → instructions delivered.
  • Escalate risks (e.g., missed deadlines, unresponsive clients, visibility issues) to PR Manager.
    

  
  

  Quality Assurance

  • Review AI-generated drafts before submission:
    • Verify working links.
    • Run AI-detection check (must show 0% flagged as AI-written).
    • Check tone, clarity, grammar, and client alignment.
  • QA reports and client updates before delivery.
  • Ensure version control in Google Drive (naming conventions, final versions).
    
    

  Required Skills:

  • Excellent English writing and communication skills.
  • Strong organizational and project management abilities.
  • Detail-oriented with a QA-first mindset.
  • Ability to follow structured SOPs precisely.
  • Proficiency with Google Workspace (Docs, Sheets, Drive).
  • Comfortable using Monday.com (or ability to learn quickly).

  
  Preferred Skills:

  • 1–2 years of experience in PR, communications, marketing coordination, or similar.
  • Exposure to PR tools (CoverageBook, wire distribution) a plus.
  • Familiarity with SEO, AI tools, or digital publishing is helpful.

  
  Performance Metrics:
  

  • 100% on-time delivery of Published Monthly™ SOP tasks.
  • All client communication logged and tracked in Monday.
  • AI Visibility Layer instructions delivered and confirmed for every placement.
  • Drafts and reports pass QA with zero client-facing errors.
  • Positive client feedback on responsiveness and clarity.

  
  Career Path:
  

  • Entry-level role with potential to grow into PR Manager or Client Success Manager.
  • High performers will eventually oversee Junior PR pods and manage multiple accounts directly.
    
    

  Disclaimer

  The duties and responsibilities listed in this job description are not all-inclusive. Zen Media reserves the right to add additional tasks or responsibilities and to change the scope of the job as necessitated by business demands.

  
  

• About the company

  Best-ranked eCommerce Development and Marketing Agency in the USA. See over 200+ case studies on Shopify, Bigcommerce, and Magento from a team of 60+ eCommerce Experts.

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