Remote Jobs
Call Center Customer Service Remote
5 days agoWhat's your preference?
Job Description
- Req#: 1276251
Employer Industry: Customer Service Call Center
Why consider this job opportunity:
- Salary up to $18 per hour for bilingual Spanish speakers
- Opportunity for temp-to-perm employment, providing job security
- Work remotely from anywhere
- Flexible scheduling with various 8-hour shifts available between 7 am and 11 pm
- Supportive and collaborative work environment
- Chance to enhance customer satisfaction and resolve consumer inquiries
What to Expect (Job Responsibilities):
- Handle inbound calls and respond to consumer inquiries
- Own and resolve consumer issues effectively
- Educate consumers and provide status updates on submitted authorizations or determination requests
- Meet performance goals related to efficiency, call quality, customer satisfaction, first call resolution, and attendance
- Ensure a positive customer experience through effective communication
What is Required (Qualifications):
- Minimum of 1 year of customer service experience with the same employer
- High School Diploma or equivalent
- Must be bilingual in Spanish and English
- Demonstrated job stability in previous roles
- Strong customer service and empathy skills
How to Stand Out (Preferred Qualifications):
- Previous experience in a call center environment
- Familiarity with handling consumer inquiries and authorization processes
- Ability to work flexible hours and adapt to changing schedules
- Strong problem-solving skills
- Effective communication skills in both Spanish and English
#CustomerService #RemoteWork #BilingualJobs #CallCenter #JobOpportunity
"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."About the company
The best remote jobs for you
Notice
Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at accessibility@talentify.io or 407-000-0000.
Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility.
An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details: www.talentify.io/bias-audit-report. NYC applicants may request an alternative process or accommodation at aedt@talentify.io or 407-000-0000.