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Bioscience Live Sales Chat Representative
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Job Description
- Req#: R-01335655
Employer Industry: Biotechnology and Life Sciences
Why consider this job opportunity:
- Salary up to $61,000
- Opportunity for annual incentive plan bonuses based on performance
- Comprehensive benefits package, including medical, dental, and vision plans
- Minimum of 120 hours paid time off (PTO) and paid parental leave
- Strong potential for career advancement and professional development
- Exciting company culture focused on integrity, intensity, involvement, and innovation
What to Expect (Job Responsibilities):
- Respond to and process all incoming web chat and email inquiries from customers promptly
- Provide exceptional customer service through thermofisher.com
- Triage web-based sales leads and direct customers to appropriate selling resources
- Facilitate communication between customers and sales representatives or technical specialists
- Log sales opportunities in Salesforce.com
What is Required (Qualifications):
- Bachelor's Degree in a Life Sciences field or related lab experience
- Minimum of 0-1 years of related work experience, such as customer service or telephone experience
- Proficiency in computer applications, including MS Word, Excel, Outlook, and PowerPoint; Salesforce experience is a plus
- General knowledge of the assigned product portfolio and customer segment
- Strong interpersonal and communication skills with attention to detail
How to Stand Out (Preferred Qualifications):
- Hands-on laboratory experience in a research lab setting, particularly in genomics
- Experience in remote selling (phone or digital) and customer consultation
- Practical understanding of the sales process and buying cycle
#Biotechnology #LifeSciences #CustomerService #CareerOpportunity #CompetitivePay
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