Remote Jobs
Call Center Rep / Pharmacy Tech Support (Remote-Friendly in the US)
This job is now closed
Job Description
- Req#: R1488763
Employer Industry: Healthcare and Life Sciences
Why consider this job opportunity:
- Salary up to $18.00 per hour
- Opportunity for conversion to a full-time employee with the employer
- 100% remote work-from-home position
- Supportive and inclusive corporate culture with a focus on teamwork
- Chance to make a positive impact on patient access to therapies
- Potential for career advancement within the organization
What to Expect (Job Responsibilities):
- Serve as the primary call center contact for patients, pharmacies, and medical professionals utilizing an Opus Health program
- Provide initial support for customer requests via telephone, email, fax, or other contact methods
- Assess user issues and provide first-level support for problem resolution
- Document resolution information and escalate unresolved issues to the appropriate area
- Recognize operational challenges and suggest recommendations to management as necessary
What is Required (Qualifications):
- High School Diploma or equivalent
- Pharmacy Technician experience required
- HIPAA certified
- Call center experience required (3+ years preferred)
- Experience in medical claim processing is a plus
How to Stand Out (Preferred Qualifications):
- Bi-lingual (English/Spanish) is a plus
#Healthcare #CallCenter #RemoteWork #PatientSupport #CareerOpportunityAbout the company
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