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Claims Service Coordinator- Claims Assistant
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Job Description
- Req#: JR110036
Employer Industry: Insurance Services
Why consider this job opportunity:
- Full-time position with standard hours of Monday through Friday, 8:30 a.m. to 5 p.m.
- Opportunity for remote work, providing flexibility in your work environment
- Engaging and supportive work atmosphere focused on quality program support
- Chance to enhance your administrative and customer service skills in a professional setting
- Positive company culture that values diversity and inclusion
What to Expect (Job Responsibilities):
- Assist claim staff by performing a variety of administrative tasks based on jurisdictional requirements
- Prepare files for legal defense referrals or subpoena responses
- Schedule physician appointments and send appropriate letters and records
- Answer phone inquiries and make outbound calls to request information
- Edit and organize records for Utilization or Legal Review
What is Required (Qualifications):
- High school diploma or GED required
- Minimum of one year of clerical or customer service experience, or equivalent combination of education and experience
- Excellent oral and written communication skills
- Proficiency in Microsoft Office and other PC applications
- Strong organizational and time management skills
How to Stand Out (Preferred Qualifications):
- Ability to work effectively in a team environment
- Experience in multi-tasking across various systems and/or programs
- Strong problem-solving abilities and customer service orientation
#InsuranceServices #AdministrativeSupport #RemoteWork #CareerOpportunity #DiversityInclusion
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