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Customer Service Agent - Georgia Remote
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Job Description
- Req#: J0UV08238835
Employer Industry: Call Center Services
Why consider this job opportunity:
- Salary up to $14.00 hourly
- Comprehensive benefits package including health, dental, and vision insurance
- Opportunities for employee advancement and career path development
- Weekly drawings for gift cards and electronics
- Paid Time Off for all employees, starting from day one
- DailyPay partner, allowing employees to get paid daily
What to Expect (Job Responsibilities):
- Answer phones, emails, and live chat from customers
- Respond professionally to customer inquiries and provide solutions
- Identify and escalate priority issues to high-level management
- Follow up on complex customer interactions as needed
- Accurately record details of customer interactions
What is Required (Qualifications):
- Minimum of 1 year of customer service-related experience
- Minimum of 1 year of call center experience
- Basic computer skills, including navigation and typing at least 30 words per minute
- Excellent grammar, punctuation, and spelling skills
- Strong verbal and written communication abilities
How to Stand Out (Preferred Qualifications):
- Experience in a customer service role within a call center environment
- Demonstrated ability to engage and tailor interactions with customers
#CallCenter #CustomerService #CareerOpportunity #CompetitivePay #EmployeeBenefits
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