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Customer Service Agent - Oklahoma Remote
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Job Description
- Req#: J0UV08238831
Employer Industry: Call Center Services
Why consider this job opportunity:
- Salary up to $14.00 hourly
- Comprehensive health benefits including dental and vision
- Opportunities for employee advancement and career path development
- Paid Time Off for all employees, starting from day one
- Flexible work environment with the option for fully remote work
- DailyPay Partner program allows for daily pay options
What to Expect (Job Responsibilities):
- Answer phones, emails, and live chat from customers
- Professionally respond to customer inquiries and provide solutions
- Identify and escalate priority issues to management as necessary
- Follow up on complicated customer interactions when required
- Accurately record details of customer interactions
What is Required (Qualifications):
- Minimum of 1 year of customer service-related experience
- Basic knowledge of computers, including navigation and typing at 30+ words per minute
- Exceptional grammar, punctuation, and spelling skills
- Strong verbal and written communication abilities
- Ability to engage with customers and provide exceptional service
How to Stand Out (Preferred Qualifications):
- 1 year of experience in a call center environment
- A friendly, confident demeanor and self-starter attitude
- Proven ability to troubleshoot and resolve customer issues quickly
#CallCenter #CustomerService #RemoteWork #CareerDevelopment #EmployeeBenefitsAbout the company
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