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Customer Service Engineer (Union) DX - Boston, MA
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Job Description
- Req#: R-24320
Employer Industry: Medical Technology
Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Comprehensive benefits package including medical, dental, and vision insurance
- 401(k) retirement plan with employer contributions
- Paid time off and paid sick leave
- Supportive and collaborative work environment
- Engage in meaningful work that impacts patient care and healthcare outcomes
What to Expect (Job Responsibilities):
- Install, service, maintain, and modify diagnostic imaging equipment at customer sites
- Deliver timely and effective repairs while training operators to ensure optimal system performance
- Manage financial performance within your territory, focusing on revenue generation and expense control
- Establish and maintain professional relationships with customers and peers
- Perform necessary administrative duties accurately
What is Required (Qualifications):
- Minimum high school diploma or equivalent; Technical Degree preferred
- 1-2+ years of field service experience is desired
- Proficiency in using tools and service test equipment
- Strong customer service and communication skills
- Valid driver's license with a good driving record and ability to travel within assigned geography
How to Stand Out (Preferred Qualifications):
- Experience performing service and preventative maintenance on laboratory diagnostic equipment
- Familiarity with capital medical equipment testing and repair
- Ability to work both independently and within a team setting
- Willingness to participate in an on-call rotation after training and certification
#MedicalTechnology #CustomerService #CareerGrowth #HealthcareJobs #FieldServiceEngineer
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