Remote Jobs
Customer Service Representative - Remote in VA & NC
This job is now closed
Job Description
- Req#: JR-84352
Employer Industry: Healthcare Services
Why consider this job opportunity:
- Salary up to $23.08 per hour
- Opportunity for career advancement and growth within the organization
- Work remotely within Virginia and North Carolina
- Comprehensive benefits package including medical, dental, and vision plans
- Tuition assistance of $5,250 per year and reimbursement for certifications
- Potential annual discretionary bonus based on eligibility criteria
What to Expect (Job Responsibilities):
- Handle incoming calls to address issues related to member eligibility, prescription benefits, and claim payments
- Assist patients with billing updates, payment plan establishment, and scheduling needs
- Conduct research and resolution of customer inquiries to ensure satisfaction
- Maintain accurate data entry and documentation of customer interactions
- Collaborate with team members to improve service quality and efficiency
What is Required (Qualifications):
- High school diploma or equivalent
- Minimum of two years of customer service experience
- Previous data entry experience
- Availability to work between the hours of 8:00 AM to 5:30 PM
- Must be located near a Sentara hospital or hub for potential on-site visits
How to Stand Out (Preferred Qualifications):
- Experience in a high-volume call center environment
- Familiarity with healthcare-related customer service operations
- Strong problem-solving skills and ability to handle challenging situations
- Proficient in using customer service software and tools
- Excellent verbal and written communication skills
#HealthcareServices #CustomerService #RemoteWork #CareerGrowth #CompetitiveBenefits
"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."About the company
The best remote jobs for you
Notice
Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at accessibility@talentify.io or 407-000-0000.
Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility.
An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details: www.talentify.io/bias-audit-report. NYC applicants may request an alternative process or accommodation at aedt@talentify.io or 407-000-0000.