AAA - American Automobile Association

Customer Service Representative Spanish Bilingual - Insurance


This job is now closed

Pay$24.00 - $26.00 / hour
LocationHouston/Texas
Employment typeFull-Time
  • Job Description

      Req#: JR202634434
      Employer Industry: Insurance Services

      Why consider this job opportunity:
      - Salary starting at $24.00 – $26.00/hour
      - Comprehensive benefits package including health coverage for medical, dental, and vision
      - Growth and advancement opportunities within the organization
      - Remote training program with a fully virtual setup for approximately 4 months
      - Flexible work schedule after training, with one weekday off each week
      - Employee discounts on membership, insurance, travel, entertainment, and more

      What to Expect (Job Responsibilities):
      - Answer inbound calls and assist members with questions related to AAA memberships
      - Deliver personalized, proactive solutions and recommend valuable products and services
      - Engage with members using strong communication and a friendly, problem-solving mindset
      - Navigate multiple systems and tools while actively listening and multitasking
      - Participate in ongoing coaching and development to continually enhance your performance

      What is Required (Qualifications):
      - Prior customer service experience, preferably in a call center environment
      - Bilingual skills in English and Spanish are required
      - Excellent communication skills (written, verbal, and listening)
      - High school diploma or GED
      - Ability to pass a background check and drug screening

      How to Stand Out (Preferred Qualifications):
      - Recent call center experience
      - Demonstrated ability to multitask and navigate computer systems in real time
      - A flexible, “can-do” mindset and willingness to adapt to change

      #InsuranceServices #CustomerService #Bilingual #CareerOpportunity #RemoteWork

      "We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."
  • About the company

      American Automobile Association is a federation of motor clubs throughout North America.

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