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Customer Service Representative- Work at Home Louisiana
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Job Description
- Req#: R0796332
Employer Industry: Healthcare Solutions
Why consider this job opportunity:
- Salary up to $25.65/hour
- Comprehensive benefits including affordable medical plans, a 401(k) plan with matching contributions, and an employee stock purchase plan
- Opportunity for career advancement and growth within a supportive and inclusive culture
- Flexible work schedules and telework options available
- Engaging training program ranging from 4 to 18 weeks to ensure your success
- Chance to make a positive impact on customer satisfaction and well-being
What to Expect (Job Responsibilities):
- Actively listen to customer needs and provide guidance and support
- Resolve customer inquiries and issues efficiently while documenting all interactions
- Educate customers about available resources and assist them in navigating their options
- Anticipate customer needs and provide proactive solutions to enhance satisfaction
- Collaborate with team members and other departments to address service issues and improve outcomes
What is Required (Qualifications):
- 6+ months of customer service experience
- Basic computer skills
- Must reside within 50 miles of Kenner, Louisiana
- High School diploma, G.E.D. or equivalent experience
- Willingness to work specific hours with flexibility
How to Stand Out (Preferred Qualifications):
- 1+ years of customer service experience in a contact center environment
- 1+ years of claims, provider, dental, medical, or other related healthcare experience
- 1+ years of Medicaid experience
- Microsoft Office experience
#HealthcareSolutions #CustomerService #CareerOpportunity #CompetitivePay #TrainingProvided
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