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Job Description
- Req#: 7444812
Employer Industry: Contact Lens Retail
Why consider this job opportunity:
- Pay: $15/hour + bonus potential up to $6/hour
- Monthly performance bonuses for those who qualify
- Amazing medical, dental, and vision coverage
- 401(k) match
- Ownership of your development with support from leaders dedicated to fostering growth
- Flexible remote work opportunity available in approved states
What to Expect (Job Responsibilities):
- Handle inbound sales and service calls, focusing on enhancing customer experience without cold calling
- Offer thoughtful advice to help customers maximize the value of their contact lens purchases
- Engage proactively with your manager and team to ensure success in a virtual work environment
- Deliver exceptional customer service in a fast-paced, ever-changing environment
- Identify and resolve customer issues quickly, empowering yourself to make decisions for a positive experience
What is Required (Qualifications):
- 2-3 years minimum customer service experience
- Inbound sales and contact center experience is a plus
- A reliable internet connection with speeds of 20 mbps download and 10 mbps upload, or better
- Computer literacy skills with the ability to type at least 40 wpm
- Must reside (permanent residence) in approved locations: North Carolina, Texas, or Utah
How to Stand Out (Preferred Qualifications):
- A goal-getter mentality, always striving to crush metrics and promote products
- A fun, friendly personality that enjoys connecting with customers in engaging ways
- Positive, driven, and solution-oriented mentality
#ContactLensRetail #CustomerService #RemoteWork #CareerGrowth #PerformanceBonuses
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