Concentrix - CA
Customer Support Rep – Military Spouses (Remote)
This job is now closed
Job Description
- Req#: R1697858
Employer Industry: Customer Service and Support
Why consider this job opportunity:
- Base salary of $20.00/hr, with actual salaries varying based on location and experience
- Access to DailyPay for early pay options
- Paid training and performance-based incentives
- Comprehensive benefits including medical, dental, and vision insurance, 401(k) retirement plan, and paid time off
- Opportunities for career growth and personal development with mentorship programs
- Work-from-home convenience in a supportive and inclusive environment
What to Expect (Job Responsibilities):
- Provide inbound and outbound customer support using a call flow guide
- Identify and develop opportunities to offer targeted company products and services
- Deliver superior customer experiences by addressing customer needs
- Process orders and monitor customer requests
- Track, document, and retrieve information in databases
What is Required (Qualifications):
- Must be a Military Spouse
- At least 24 years of age
- Minimum of 1 year of customer service experience
- High school diploma or GED
- A quiet, distraction-free environment to work from in your home
How to Stand Out (Preferred Qualifications):
- 6+ months of soft sales experience, such as upselling or telemarketing
- Strong computer navigation skills and PC knowledge
- Eagerness to learn new technologies
#CustomerSupport #RemoteWork #CareerGrowth #InclusiveWorkplace #MilitarySpouses
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
Concentrix,is a technology-enabled global business services company specializing in customer engagement and improving business performance for some of the world’s best brands.
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