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Deal Desk Analyst (Mountain Time Zone Only)
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Job Description
- Req#: 8227392002
Employer Industry: E-commerce Technology
Why consider this job opportunity:
- Salary up to $93,000 USD
- Opportunity for career advancement and growth within the organization
- Flexible paid time off (PTO) and health benefits included in the Total Rewards plan
- Equity in the form of stock options for all employees
- Work in a collaborative and inclusive company culture that values diversity
- Engage in a fast-paced environment that promotes agility and innovation
What to Expect (Job Responsibilities):
- Serve as the primary liaison between Sales, Legal, and Finance to accelerate the review and approval of complex orders
- Collaborate with Sales to build and manage quotes within Salesforce, ensuring compliance with internal policies
- Manage internal escalations for policy exceptions and develop creative solutions to streamline the sales process
- Monitor ticketing queues and support channels to deliver consistent service aligned with the Deal Desk Service Quality Charter
- Assist with cross-functional initiatives aimed at improving the quote-to-cash process and resolving operational challenges
What is Required (Qualifications):
- 1-2+ years of experience in go-to-market (GTM) operations, preferably in Deal/Sales Operations or Order Management
- Proven ability to partner effectively with GTM teams and other cross-functional departments
- Strong communication skills, with a focus on professionalism and receptiveness to feedback
- Basic understanding of revenue recognition rules and booking terms
- BA degree, preferably in Operations, Project Management, Finance, or Data/Analytics
How to Stand Out (Preferred Qualifications):
- Experience with Salesforce and Salesforce CPQ is highly beneficial
- Familiarity with the operational metrics and processes of enterprise SaaS businesses
- Strong organizational skills and attention to detail
- Previous experience working on complex deals across a multi-product portfolio
#Ecommerce #SalesOperations #CareerGrowth #InclusiveCulture #FlexibleWork
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