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Director of Sales and Customer Success (Tektronix SSO)
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Job Description
- Req#: 300000038814483
Employer Industry: Precision Technology and Measurement Solutions
Why consider this job opportunity:
- Opportunity to lead a dynamic team within a growing services organization
- Potential for career advancement and growth within the organization
- Supportive and collaborative work environment
- Focus on driving service revenue and enhancing customer loyalty
- Engage with key clients and industry partners to cultivate strategic relationships
- Chance to impact customer satisfaction through feedback mechanisms and advocacy
What to Expect (Job Responsibilities):
- Lead the sales and customer success functions within the Americas Service Solutions Organization
- Set and achieve ambitious revenue targets for service offerings while monitoring key performance indicators
- Cultivate relationships with key clients, industry partners, and internal stakeholders to drive business growth
- Continuously assess and improve sales and service processes for efficiency and customer satisfaction
- Recruit, train, and mentor sales and customer success staff to foster a high-performance culture
What is Required (Qualifications):
- Bachelor's degree in business, engineering, or related field; MBA preferred
- 10+ years of experience in sales, customer success, or service delivery within a services organization or hardware company
- Proven track record of achieving sales targets and building high-performing teams
- Strong understanding of hardware calibration, repair, and asset management processes
- Excellent communication, negotiation, and relationship-building skills
How to Stand Out (Preferred Qualifications):
- Experience integrating service and hardware sales processes
- Familiarity with CRM systems
- Strong problem-solving and analytical abilities
- Change management and process improvement expertise
- Experience leading Sales and Customer Success organizations
#PrecisionTechnology #SalesLeadership #CustomerSuccess #CareerGrowth #Innovation
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