Liberty University
Enrollment Call Center Agent- Pre-Acceptance Student Stage
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Job Description
- Req#: R0003786
Employer Industry: Online Education
Why consider this job opportunity:
- Starting pay rate of $17.50 per hour
- Opportunity to work remotely or in-office, offering flexibility
- Chance to make a meaningful impact in students' academic careers
- Supportive work environment with a focus on professional development
- Engage with prospective students and help them navigate the enrollment process
What to Expect (Job Responsibilities):
- Convert prospective students into qualified applicants for online programs
- Handle a high volume of outbound calls and incoming inquiries regarding programs
- Counsel prospective students on admissions requirements and financial aid processes
- Answer complex questions related to the University’s admission policies
- Promote the features and benefits of various academic programs
What is Required (Qualifications):
- High school diploma required; customer service or sales experience preferred
- Proficient in Microsoft Word, Excel, and Outlook
- Strong verbal and written communication skills
- Ability to work first/second shifts, rotating Saturdays, and occasional overtime
- Reliable internet connection with specific speed and stability requirements
How to Stand Out (Preferred Qualifications):
- Bachelor's degree and previous contact center experience
- Demonstrated leadership and interpersonal skills
- Commitment to high professional ethical standards in a diverse workplace
#OnlineEducation #AdmissionsConsultant #RemoteWork #CareerOpportunity #StudentSuccess
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