Confluent
Federal Staff Customer Success Technical Architect - US Secret Clearance Required
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Job Description
- Req#: bf63db42-4470-4dd2-8a00-28138d05c47f
Employer Industry: Data Streaming Technology
Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Work remotely anywhere within the continental U.S.
- Champion for customer success, acting as a trusted advisor
- Engage with a variety of organizations, from startups to large enterprises
- Collaborative and supportive work environment that values diverse perspectives
What to Expect (Job Responsibilities):
- Act as the technical voice of the customer, coordinating with various teams to drive technical success
- Identify and address customer technical objections to enhance adoption of the Confluent platform
- Proactively support customers through architecture planning, security design, and technical lifecycle activities
- Develop and present customer reviews, analyzing technical health and operational performance
- Document and transfer knowledge to customers and internal teams to enhance their capabilities
What is Required (Qualifications):
- Prior Military or Federal Industry Experience
- Bachelor's degree in computer science, engineering, mathematics, or a related quantitative field
- Demonstrated success in a technical field role for a product/SaaS company with enterprise customers
- Strong understanding of modern infrastructure and streaming technologies
- Excellent interpersonal and communication skills, with the ability to explain complex solutions
How to Stand Out (Preferred Qualifications):
- A US Secret, Top Secret, or TS/SCI Clearance
- Confluent Developer or Administrator certifications
- Experience with Apache Flink
- Experience helping customers build distributed systems or streaming solutions using Apache Kafka and related technologies
#DataStreaming #CustomerSuccess #RemoteWork #TechnicalArchitecture #CareerGrowth
"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."About the company
Confluent is a fully managed Kafka service and enterprise stream processing platform. Real-time data streaming for AWS, GCP, Azure or serverless. Try free!
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