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Job Description
- Req#: R4422956
Employer Industry: Healthcare Services
Why consider this job opportunity:
- Salary up to $28.60 per hour, based on location, education, and experience
- Opportunity for career advancement and growth within the organization
- Work remotely from any approved state
- Supportive and collaborative work environment within a dynamic health care team
- Comprehensive training provided, including equipment and resources
- Chance to make a positive impact on patient care and experience
What to Expect (Job Responsibilities):
- Schedule medical appointments by coordinating with patients, providers, and facility resources
- Utilize electronic medical record and scheduling systems to manage appointments and procedures
- Collect and document patient information, including demographics and insurance details
- Provide pre and post-test instructions and set payment expectations for patients
- Communicate effectively with patients and clinical colleagues to ensure a seamless experience
What is Required (Qualifications):
- High school diploma or GED
- Minimum of 1 year of customer service experience in a healthcare setting, such as medical office or hospital scheduling
- Strong ability to provide excellent customer service in a high-paced call center environment
- Proficient in technology tools for obtaining accurate information and responding to inquiries
- Excellent interpersonal and communication skills with a focus on teamwork and meeting deadlines
How to Stand Out (Preferred Qualifications):
- Experience in an inbound call center or scheduling role in a practice management environment
- Familiarity with medical terminology
- Knowledge of payor contract terms and processes
#HealthcareServices #CustomerService #RemoteWork #CareerGrowth #PatientCare
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