Remote Jobs
Library Chat Assistant - FWS
This job is now closed
Job Description
- Req#: 20001356_3HKmcoDIMadD
Employer Industry: Higher Education
Why consider this job opportunity:
- Hourly pay rate of $12.41
- Opportunity to gain valuable experience in a dynamic academic environment
- Collaborative and inclusive work atmosphere
- Engage with diverse student and faculty populations
- Flexible part-time hours ranging from 5-10 per week
- Chance to enhance customer service and communication skills
What to Expect (Job Responsibilities):
- Answer the main phone line for the employer's libraries and provide quality customer service
- Staff the online live chat service on the employer's libraries website
- Make accurate referrals to other library departments and staff as needed
- Provide basic troubleshooting for online resources such as databases or software
- Offer accurate general library information to users regarding policies, hours, and services
What is Required (Qualifications):
- Must be a degree-seeking student, enrolled at least half-time (6 credits for undergraduate and 5 credits for graduate)
- Must be Federal Work Study eligible
- Comfortable speaking with users on the phone for varying durations
- Capable of conveying large amounts of information clearly over phone and chat
- Ability to maintain a positive attitude during user interactions
How to Stand Out (Preferred Qualifications):
- Previous experience in customer service or a similar role
- Familiarity with library resources and databases
- Strong organizational skills and punctuality
- Experience working in a team environment
- Ability to handle multiple tasks simultaneously
#HigherEducation #StudentJobs #CustomerService #DiversityAndInclusion #LibraryServices
"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."About the company
The best remote jobs for you
Notice
Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at accessibility@talentify.io or 407-000-0000.
Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility.
An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details: www.talentify.io/bias-audit-report. NYC applicants may request an alternative process or accommodation at aedt@talentify.io or 407-000-0000.