Shake Shack

Operations Training Partner (Boston)

5 days ago

Pay$78318.00 - $129888.00 / year
LocationBoston/Massachusetts
Employment typeFull-Time

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  • Job Description

      Req#: JR10192
      Employer Industry: Hospitality

      Why consider this job opportunity:
      - Salary up to $129,888
      - Weekly pay and performance bonuses
      - Medical, dental, and vision insurance
      - Flexible spending and dependent care accounts
      - Development and growth opportunities within the organization
      - Access to employee assistance programs from Day 1

      What to Expect (Job Responsibilities):
      - Oversee the execution of Team Member and Manager training within an assigned territory
      - Provide feedback on Team Member and Manager training materials
      - Facilitate training for New Shack Openings (NSOs) and execute quarterly focus training
      - Develop trainers to ensure area self-sufficiency for growth
      - Document Shack visits and provide feedback on training and operations to Area Directors and Management Teams

      What is Required (Qualifications):
      - Associate’s Degree or related work experience
      - 3-5 years of work experience in a relevant field
      - 1-3 years of supervisory experience
      - 1+ years of experience facilitating training in a multi-unit hospitality environment
      - 2+ years of management experience in the hospitality industry

      How to Stand Out (Preferred Qualifications):
      - Strong knowledge of company standards and processes
      - Passion for operations and people development
      - Ability to lead a field-based team
      - Demonstrates ability to train and enforce standard operating procedures (SOPs)
      - Ability to provide constructive feedback to direct reports and leadership

      #HospitalityJobs #TrainingAndDevelopment #CareerGrowth #EmployeeBenefits #LeadershipOpportunity

      "We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."
  • About the company

      Shake Shack is an American fast casual restaurant chain based in New York City.

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