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Patient Enrollment Specialist (Korean Bilingual)
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Job Description
- Req#: 7391904
Employer Industry: Healthcare Services
Why consider this job opportunity:
- Salary up to $64,400
- Performance-based bonus program and 401k matching
- Comprehensive medical, dental, and vision coverage for employees and their families
- Up to 18 days of vacation per year, plus 10 federal holidays and additional paid holidays
- Opportunities for professional development, mentorship, and regular performance feedback
- Fully remote position with a supportive work environment
What to Expect (Job Responsibilities):
- Initiate outreach to patients and caregivers to explain the benefits of home-based care services
- Educate patients using bilingual English-Korean fluency, answering questions and collecting consent
- Build rapport and guide decision-making using motivational interviewing techniques
- Manage referrals end-to-end, ensuring timely outreach and follow-up with patients
- Maintain accurate EMR documentation of outreach, patient concerns, and enrollment status
What is Required (Qualifications):
- Bilingual in English and Korean (reading, writing, speaking) with strong communication skills
- 1-3 years of experience in healthcare outreach, patient education, or other patient-facing roles
- Familiarity with EMR systems, preferably Athena, and motivational interviewing techniques
- High school diploma or equivalent; an associate or bachelor's degree in healthcare, communications, or social work is preferred
- Mission-driven mindset to help vulnerable or underserved populations access quality care
How to Stand Out (Preferred Qualifications):
- Experience in home health, hospice, managed care, or chronic condition programs
- Skills in translating medical information into patient-friendly language
- Comfort in handling objections and navigating sensitive conversations with confidence and compassion
#HealthcareServices #PatientSupport #RemoteWork #CareerGrowth #BilingualJobs
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