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Job Description
- Req#: 28051
Employer Industry: Software as a Service (SaaS)
Why consider this job opportunity:
- Salary up to $175,000.00 base salary, depending on location and experience
- Eligible for a company bonus plan based on performance
- Comprehensive health benefits with options for 100% employer-paid plans
- Paid Time Off and Paid Parental Leave for work-life balance
- Opportunities for professional development, coaching, and education reimbursements
- Flexible remote work arrangement, allowing you to work from a designated location
What to Expect (Job Responsibilities):
- Deliver a best-in-class customer onboarding experience to accelerate clients' time to first value
- Drive onboarding engagement from kick-off to project completion, ensuring projects are delivered on time and within scope
- Discover customer needs and tailor solutions to meet those needs effectively
- Optimize existing customer workflows and identify areas for increased adoption of the platform
- Engage with customers through various communication methods, including Zoom calls, phone calls, and emails
What is Required (Qualifications):
- Bachelor’s Degree
- 8+ years of customer implementation consulting or onboarding experience in the Software as a Service industry
- Business-level proficiency in written and spoken English
- Experience in a customer-facing consulting delivery role
- Strong time management and prioritization skills
How to Stand Out (Preferred Qualifications):
- Expert-level consulting skills, including effective objection handling and negotiation techniques
- Proven ability to master complex SaaS products and serve as a key resource for customers and internal teams
- Extensive experience managing multiple projects simultaneously using project management tools
- Knowledge of change management methodologies to guide customers through transitions
- Excellent verbal and written communication abilities with experience delivering engaging presentations
#SoftwareAsAService #CustomerOnboarding #RemoteWork #CareerDevelopment #ConsultingOpportunity
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."About the company
DocuSign, Inc., is an American company headquartered in San Francisco, California, that allows organizations to manage electronic agreements.
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