Xsolla
Product Manager — Self-Service Experience
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Job Description
- Req#: f979182d-4739-4265-8bdc-ea9370273151
About the Role
We are looking for a Senior Product Manager to drive self-service feature delivery across Xsolla's product organization. You will be the bridge between identified self-service opportunities and shipped features — working with multiple product teams to prioritize, coordinate, and deliver improvements.
Success in this role requires strong stakeholder management, ability to influence without authority, and persistence in driving initiatives through complex organizational dynamics.
Responsibilities
Feature Delivery:
Write product requirements and specifications for self-service improvements
Work with product teams to get features prioritized in their roadmaps
Coordinate development timelines and dependencies across teams
Track progress and unblock issues during implementation
Ensure quality and completeness at release
Prioritization & Planning:
Maintain prioritized backlog of self-service improvements
Make trade-off decisions based on impact, effort, and dependencies
Align priorities with insights from Analytics and Feedback teams
Plan quarterly delivery targets with realistic cross-team constraints
Internal Advocacy:
Build relationships with product leads across the organization
Communicate self-service priorities and impact regularly
Make the case for why self-service improvements matter to each team
Process & Coordination:
Establish repeatable process for cross-team feature requests
Document learnings and improve delivery efficiency over time
Report on delivery metrics: features shipped, cycle time, blockers
Requirements
5+ years of product management experience in B2B SaaS or platform products
Track record of shipping features that require cross-team coordination
Strong stakeholder management and influence without authority
Experience navigating complex organizational dynamics
Ability to build relationships and create alignment across teams
Clear communication — written and verbal
Persistence and follow-through on long-running initiatives
Fluent English
Nice to Have
Gaming industry experience
Experience in platform or infrastructure product roles
Background working with multiple product teams simultaneously
Experience in developer tools or self-service products
Understanding of payments, monetization, or eCommerce systems
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\nAbout the company
Xsolla is headquartered in Sherman Oaks, Los Angeles, California.
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