• Job Description

  Req#: L0042-26-0065?language=en&page=601&sort=publicationDateDesc
  Employer Industry: Neuro and Mental Healthcare
  
  Why consider this job opportunity:
  - Salary range of £25,000 to £30,000 per year
  - 25 days of annual leave plus bank holidays, with an additional day off for your birthday
  - Access to a wide range of e-learning and face-to-face training and development opportunities through the Active Learning Hub
  - Free 24-hour confidential Employee Assistance Programme for legal, health, and wellbeing support
  - Enhanced sick and maternity pay benefits
  - Opportunity for career development with support from qualified clinical and business leadership teams
  
  What to Expect (Job Responsibilities):
  - Support the Business Development Director and team in recording and processing referral data
  - Liaise with services and prospective customers to gather and share admissions information
  - Assist with CRM data management and reporting
  - Act as the first point of contact for self-pay inquiries before handing over to the concierge team
  - Manage central inboxes and provide first-line responses to referral inquiries
  
  What is Required (Qualifications):
  - Strong customer service background
  - Confident IT user with a willingness to learn new systems
  - Experience dealing with external stakeholders on a professional level over telephone and email
  - Excellent attention to detail and organizational skills
  - Clear and professional communication skills
  
  How to Stand Out (Preferred Qualifications):
  - Familiarity with Customer Relations Management systems
  - Proactive and self-motivated approach
  - Outstanding interpersonal skills
  
  #NeuroHealthcare #MentalHealthSupport #CareerOpportunity #RemoteWork #EmployeeBenefits
  
  We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
  We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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