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Remote Consumer Eligibility Specialist
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Job Description
- Req#: 419485
Employer Industry: Health Insurance Services
Why consider this job opportunity:
- Competitive pay of $17.50 per hour, with additional performance incentives; $19.50 per hour for Spanish bilingual candidates
- Paid training period of three weeks with full attendance required
- Opportunities for career advancement within the largest state-based marketplace footprint in the country
- Remote work flexibility, allowing you to work from a dedicated, private workspace
- Supportive and positive work environment focused on building each other up
What to Expect (Job Responsibilities):
- Handle inbound and outbound calls, providing the highest level of consumer support
- Interview applicants to collect essential financial details for the healthcare enrollment process
- Perform accurate data entry and manage online chat inquiries
- Utilize creative problem-solving skills to assist consumers with plan selection and eligibility determination
- Interpret and follow defined procedures, policies, and regulated guidelines for all communication channels
What is Required (Qualifications):
- Minimum 1-2 years of experience interpreting and applying Medicaid policies and regulations, determining Medicaid eligibility in a public assistance or professional environment
- Previous experience as an Eligibility or Managed Care Organization (MCO) Enrollment Counseling Specialist is a plus
- Moderate to advanced computer skills with a high level of comfort learning new technology
- Excellent verbal and written communication skills with a self-motivated, success-driven attitude
- Must be 18 years of age or older and complete a background check and drug test within 3 days of offer
How to Stand Out (Preferred Qualifications):
- Bilingual (Spanish/English) is a plus
#HealthInsurance #RemoteWork #CareerGrowth #CompetitivePay #ConsumerSupport
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