Inktel Contact Center
Remote Customer Care Specialist - 1099 Contractor
4 days agoWhat's your preference?
Job Description
- Req#: REMOT002198
Employer Industry: Customer Service
Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Work remotely from anywhere
- Supportive and collaborative work environment
- Chance to make a positive impact on client satisfaction
- Engage in a dynamic and people-oriented workplace
What to Expect (Job Responsibilities):
- Provide client support via chat, email, and phone for inquiries and troubleshooting
- Respond to client communication in a proactive and professional manner
- Assist clients with account inquiries, service, and technical issues
- Transition seamlessly between communication channels as needed
- Foster relationships with clients and colleagues to enhance customer experience
What is Required (Qualifications):
- Must be available and punctual for scheduled work shifts
- Exceptional written and verbal communication skills
- Strong problem-solving abilities and attention to detail
- Previous experience in customer service or a related field
- Ability to work independently and as part of a team
How to Stand Out (Preferred Qualifications):
- Experience in a remote customer service role
- Familiarity with technical support and troubleshooting
- Knowledge of customer relationship management (CRM) software
- Ability to handle multiple tasks and prioritize effectively
- Experience in a fast-paced environment
#CustomerService #RemoteWork #CareerOpportunity #CustomerSupport #Teamwork
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
Inktel provides customer service support solutions in the form of online chat, social media, U.S.-based call centers & email response enabling our clients to increase market share, improve operational efficiency, and decrease operational cost.
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