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Remote Customer Care Specialist - 1099 Contractor
5 days agoWhat's your preference?
Job Description
- Req#: REMOT002198
Employer Industry: Customer Service
Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Flexible remote work arrangement
- Supportive and collaborative work environment
- Engage in meaningful interactions that make a difference
- Chance to be part of a company that values connections and relationships
What to Expect (Job Responsibilities):
- Provide client support via chat and email, addressing inquiries and troubleshooting issues
- Communicate proactively and professionally across multiple channels, including phone, chat, and email
- Assist clients with account inquiries, service issues, and technical support
- Transition seamlessly between communication channels as needed
- Foster relationships with clients and their customers to enhance overall experience
What is Required (Qualifications):
- Must be available and punctual for scheduled work shifts
- Exceptional phone and listening skills
- Strong written and verbal communication skills
- Ability to troubleshoot and resolve client issues efficiently
- Experience in customer service roles preferred
How to Stand Out (Preferred Qualifications):
- Previous experience in a remote customer service position
- Familiarity with technical support for online platforms
- Ability to handle multiple tasks and prioritize effectively
#CustomerService #RemoteWork #CareerOpportunity #ClientSupport #PeopleFirst
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