Remote Jobs
Remote Customer Care Specialist (W2)
What's your preference?
Job Description
- Req#: REMOT002199
Employer Industry: Customer Service
Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Work remotely from anywhere
- Supportive and collaborative work environment
- Chance to make a positive impact on client satisfaction and member experience
- Engage with diverse communication channels, enhancing your customer service skills
What to Expect (Job Responsibilities):
- Provide client support via chat, email, and phone, addressing inquiries and troubleshooting issues
- Communicate proactively and professionally with customers across multiple channels
- Assist clients with account inquiries, service, programs/promotions, and technical issues
- Transition smoothly between different communication channels as needed
- Foster relationships with clients and their customers, contributing to a positive experience
What is Required (Qualifications):
- Must be available and punctual for scheduled work shifts
- Exceptional phone, chat, and email communication skills
- Strong problem-solving abilities to troubleshoot client issues
- Experience in customer service or a related field
- Ability to work effectively in a remote environment
How to Stand Out (Preferred Qualifications):
- Experience in a customer care role, particularly within a remote setting
- Familiarity with technical troubleshooting for online services
- Previous work in a fast-paced, multi-channel customer service environment
#CustomerService #RemoteWork #CareerOpportunity #ClientSupport #ProblemSolving
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
The best remote jobs for you
Notice
Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at accessibility@talentify.io or 407-000-0000.
Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility.
An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details: www.talentify.io/bias-audit-report. NYC applicants may request an alternative process or accommodation at aedt@talentify.io or 407-000-0000.