• Job Description

  Req#: R-0002850

  Creating a more diverse, equitable and inclusive Dojo

  Dojo’s 150,000+ customers reflect the diversity of the UK High Street. Building teams with diverse backgrounds that are representative of the customer base which we serve is fundamental to creating innovative products at Dojo. Whoever you are, if you’re passionate about your work, curious, relentless and customer-obsessed, you have a place at Dojo.

  We want everyone to be the best they can be throughout the recruitment process; if you require any additional adjustments please let us know.

  The role

  Dojo is growing, fast. We’re disrupting the B2C space with the creation of our queue management and booking system which now has over 650,000 users and supports 650+ restaurants to get more customers through their doors. With that in mind, now is the perfect time to join our high-performing sales team!

  Bringing a passion for the positive impact our products can have on our customers, you’ll build strong relationships with businesses in the hospitality space! You’ll provide advice on the best products and services for them and successfully turn prospects into new, happy customers.

  You’ll be based out of our Bristol office with occasional travel to our London HQ, and the majority of your contact with customers remote will be remote. We’ll reward your hard work and impact you’ll have on the business with a competitive package combining a base of £35,000 with uncapped commission opportunities to take your realistic OTE to £50,000 and beyond.

  What you will do…

  • Identify potential new businesses that would benefit from Dojo Bookings

  • Generate potential leads and managing the sales cycle end to end; from arranging initial conversations to providing demos with exceptional product knowledge and onboarding new customers

  • Communicate how and why Dojo Bookings is a great product and represent the values of Dojo as a company

  • Build trusting relationships and be the customer's main point of contact through the onboarding process; providing a seamless and supportive experience.

  • Partner with the product team, providing feedback collected firsthand from our customers.

  • Build relationships across the entire Dojo business and provide updates on progress, challenges, and opportunities to upsell

  What you will bring…

  • You should have a proven track record of sales experience, showing how you have sold products in the past and built solid relationships.

  • Ideally you’ll also have previous experience working in the hospitality or tech industry

  • Experience at a bookings platform would be highly beneficial but not essential.

  • A proactive, self-motivated, and hard-working attitude and willingness to learn more.

  • Comfort with ambiguity and a desire to succeed in an entrepreneurial environment (less process and more independent thinking).

  • Adaptable and open-minded with an ability to flex your sales approach depending on each unique situation. The ability to listen and empathise with each customer is essential.

  About Dojo

  We launched Dojo in 2019 to address business owners’ pain points across the UK. Since then, we’ve seen incredible growth as a scaling fintech, welcoming over 150,000 customers and growing the Dojo team to 1,000+ people across five locations. In that time, we’ve also introduced Dojo Virtual Queues & Bookings and the Dojo restaurant finder app, formerly known as WalkUp and loved by 1,000 restaurants and 750,000 diners.

  Today, we work towards our mission to empower businesses to thrive in the Experience Economy by creating the tools and technology that turn transactions into meaningful relationships. For our business customers, that means fast funding, the fastest payments, smart integrations, and efficient virtual queues & bookings - all with instant insight across the board. For diners, that means getting seated at their favourite restaurants with just a couple of taps on the Dojo app. Whether it’s for busy business owners or hungry diners, every Dojo product is built to address real customer pain points by our dedicated teams in London, Bristol, Hull and Belfast.
  

  Our values

  At Dojo, we’re curious . We have an insatiable desire to learn and innovate. And we’re relentless . We persevere even when it’s easier not to. But, we’re nothing without our customers, who drive everything we do. From day one, Dojo was built on real customer pain points and every one of us is customer-obsessed.
  

  Our way of working

  Dojo has adopted a set of shared principles with the aim of increasing in-person collaboration and amplifying our ‘Customer First’ values. We encourage our employees to meet in-person over virtual meetings, and our communication is mostly asynchronous. Unlike most other businesses, we are intentionally avoiding a rules-based approach, and each team is empowered to make the arrangements that work best for their success. The answer to every scenario which tests these principles is: We trust you to use your judgement responsibly, in the best interest of our customers.

  Find out more about our benefits and what it’s like to work at Dojo at dojo.careers . Learn more about Life at Dojo on LinkedIn and Instagram .

  #LI-Hybrid

• About the company

  Empowering businesses to thrive in the experience economy ? For support and service status updates, visit our Help Centre below

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