Employer Industry: Retail

Why Consider this Job Opportunity:
- Work remotely from home, with a $50 post-tax stipend for business expenses
- Opportunity for seasonal employees to transition to permanent positions based on performance
- Full-time shifts with schedule flexibility, including nights, weekends, holidays, and overtime
- Training provided starting 5/7 with paid orientation and training
- Chance to be a Brand Ambassador for Nordstrom, providing world-class service to customers

What to Expect (Job Responsibilities):
- Act as a Brand Ambassador for Nordstrom, providing exceptional service to customers
- Troubleshoot and resolve customer inquiries or issues via incoming phone contacts
- Provide critical service and product information to customers for satisfaction
- Process orders and enter data into the system via incoming phone contacts
- Track customer packages and perform other assigned duties

What is Required (Qualifications):
- Meet Nordstrom Remote Work Policy requirements, including reliable internet connection
- Excellent communication and conflict management skills
- Ability to work in a fast-paced environment with a high sense of urgency
- Experience in customer service-focused environment preferred
- Ability to work a set schedule, including nights, weekends, holidays, and required overtime

How to Stand Out (Preferred Qualifications):
- 6+ months experience in a customer service-focused environment such as contact center, retail, hospitality, or food and beverage

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