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Job Description
- Req#: R1487962
Job Title:
ServiceNow DeveloperJob Description
Concentrix Catalyst is the experience design and engineering team of Concentrix, a leading global solutions company that reimagines everything CX through strategy, talent, and technology. We combine human-centered design, powerful data, and strong tech to accelerate CX transformation at scale.
The Catalyst Team is seeking a ServiceNow Developer to join our full-time team as full-time employee.Qualifications:
· Bachelor's degree in Computer Science, Information Technology, or related field.
· 5 plus years of IT experience, Minimum of 3 years of experience in ServiceNow development and automation.
· Strong proficiency in ServiceNow platform components such as Service Catalog, Workflow, Scripting, Integration Hub, etc.
· Hands-on experience with scripting languages such as JavaScript, PowerShell, Python, etc. Experience in developing custom applications and modules within the ServiceNow platform.
· Familiarity with ITIL processes and best practices.
· Excellent problem-solving skills and ability to troubleshoot technical issues.
· Strong communication skills with the ability to effectively collaborate with cross-functional teams.
· Self-motivated and proactive attitude with a willingness to learn and adapt to new technologies.
· ServiceNow certifications such as Certified Application Developer (CAD), Certified Implementation Specialist (CIS), etc., are a plus.
Responsibilities:
· Collaborate with stakeholders to understand business requirements and translate them into technical solutions within the ServiceNow platform.
· Design, develop, and deploy automation workflows, scripts, and custom applications using ServiceNow technologies such as Flow Designer, Orchestration, Scripted APIs, etc.
· Configure and customize ServiceNow modules to automate various IT and business processes including incident management, change management, asset management, etc.
· Integrate ServiceNow with third-party tools and systems to facilitate seamless data exchange and process automation.
· Identify opportunities for process improvement and optimization through automation and implement solutions to enhance operational efficiency.
· Conduct thorough testing of automation solutions to ensure reliability, scalability, and performance.
· Provide technical expertise and guidance to junior developers and support teams.
#ConcentrixCatalyst
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About the company
Concentrix,is a technology-enabled global business services company specializing in customer engagement and improving business performance for some of the world’s best brands.
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