• Job Description

  Req#: USBAS001912
  Employer Industry: Customer Service and Marketing for the Firearms Industry
  
  Why consider this job opportunity:
  - Starting salary of $21.00/hour with additional shift premiums and commission eligibility
  - 23 Days of Personal Time Off, 8 Company Holidays, plus a paid day of Volunteer Service annually
  - 100% remote work from your home office, eliminating commute time and traffic
  - Robust insurance coverage options, including Medical, Dental, Vision, HSA, FSA, Life, STD, and LTD
  - Opportunity to work in a mission-driven environment recognized as one of America's Most Loved Workplaces
  
  What to Expect (Job Responsibilities):
  - Engage with customers, members, and prospects through inbound and outbound calls and digital channels
  - Provide knowledgeable and respectful responses without relying on scripts
  - Utilize a "find needs, fill needs" approach to offer solutions and sell memberships and products
  - Address customer concerns with empathy, ensuring exceptional service and member retention
  - Collaborate with team members for continuous learning and growth while maintaining alignment with company values
  
  What is Required (Qualifications):
  - High School diploma or equivalent required; Associate’s degree or higher preferred
  - Prior work experience in a customer service or sales role is required
  - Must pass and maintain Producer Property and Casualty License; paid training is provided
  - Excellent interpersonal skills with strong written and verbal communication abilities
  - Computer fluency and knowledge of software applications and advanced internet functions
  
  How to Stand Out (Preferred Qualifications):
  - Experience in addressing customer concerns via phone, digital chat, social media, and SMS/text
  - Knowledge of self-defense and familiarity with firearms is preferred but not necessary
  
  #CustomerService #RemoteWork #SalesCareer #InsuranceBenefits #CareerGrowth
  
  We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
  We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.

• About the company

  Education, Training And Self-Defense Insurance For Responsible Gun Owners

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