Remote Jobs
Virtual Customer Service Representative 100% WORK FROM HOME + Benefits
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Job Description
- Req#: VIRTU001017
Employer Industry: Customer Service Solutions
Why consider this job opportunity:
- Salary up to $13.00 per hour for Florida residents
- Opportunity for career advancement and growth within the organization
- Work remotely from the comfort of your own home
- Comprehensive benefits including medical, dental, vision, life insurance, and 401k with matching
- Paid training provided to ensure your success in the role
- Flexible scheduling options available
What to Expect (Job Responsibilities):
- Follow up on client cases to ensure customers receive the support they deserve
- Provide exceptional customer service while handling inquiries and resolving issues
- Maintain a quiet and distraction-free workspace to enhance productivity
- Utilize technology effectively, including a computer, USB headset, and webcam
- Type at a rate of 40 words per minute with 80% accuracy
What is Required (Qualifications):
- Must have a computer running an authentic/validated/native copy of Windows 11 or the most current macOS (no older than 5 years)
- At least one 15" or larger monitor required for the position
- Internet speed of at least 2 Mbps download and 1 Mbps upload, with a preference for a direct Ethernet connection
- Ability to sit for extended periods and possess manual dexterity
- Availability to work flexible shifts, including day and night shifts
How to Stand Out (Preferred Qualifications):
- Experience in a customer service role or similar position
- Familiarity with remote work technology and tools
- Strong problem-solving skills and a passion for helping others
- Ability to work independently and manage time efficiently
- Open to working flexible hours, including weekends
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