Work From Home Customer Service Role

Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: 6227
      Employer Industry: Customer Service

      Why Consider this Job Opportunity:
      - Competitive hourly pay
      - Opportunity for career advancement and growth within the organization
      - Ability to work from home
      - Supportive and collaborative work environment
      - Chance to work with a global leader in content services and trust & safety

      What to Expect (Job Responsibilities):
      - Establish appropriate and professional rapport with customers
      - Respond to general questions and facilitate problem resolution
      - Provide information and direct inquiries appropriate for customer needs
      - Track all contacts within specified systems
      - Educate customers about specific service and support benefits

      What is Required (Qualifications):
      - High school diploma or equivalent
      - Previous contact center experience is preferred
      - Intermediate Windows based PC and software knowledge
      - Must have working knowledge of Microsoft software products; Excel, Word, Outlook, SharePoint
      - Must be capable of typing at 40 WPM as verified by a formal test

      How to Stand Out (Preferred Qualifications):
      - 0-2 years of experience in customer service
      - Experience with CRM systems
      - Strong written and verbal communication skills
      - Ability to adapt to new situations quickly
      - Fluency in multiple languages

      #CustomerService #RemoteWork #CareerGrowth #GlobalLeader #WorkFromHome

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      Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
  • About the company

      Majorel is an international service company, specializing in customer experience and business process outsourcing and more than 50,000 employees.