Majorel

Work From Home Customer Service Role


PayCompetitive
LocationWaterloo/Ontario
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: 6227
      Employer Industry: Customer Service

      Why Consider this Job Opportunity:
      - Competitive hourly pay
      - Opportunity for career advancement and growth within the organization
      - Ability to work from home
      - Supportive and collaborative work environment
      - Chance to work with a global leader in content services and trust & safety

      What to Expect (Job Responsibilities):
      - Establish appropriate and professional rapport with customers
      - Respond to general questions and facilitate problem resolution
      - Provide information and direct inquiries appropriate for customer needs
      - Track all contacts within specified systems
      - Educate customers about specific service and support benefits

      What is Required (Qualifications):
      - High school diploma or equivalent
      - Previous contact center experience is preferred
      - Intermediate Windows based PC and software knowledge
      - Must have working knowledge of Microsoft software products; Excel, Word, Outlook, SharePoint
      - Must be capable of typing at 40 WPM as verified by a formal test

      How to Stand Out (Preferred Qualifications):
      - 0-2 years of experience in customer service
      - Experience with CRM systems
      - Strong written and verbal communication skills
      - Ability to adapt to new situations quickly
      - Fluency in multiple languages

      #CustomerService #RemoteWork #CareerGrowth #GlobalLeader #WorkFromHome

      At Talentify, we prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
      Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
  • About the company

      Majorel is an international service company, specializing in customer experience and business process outsourcing and more than 50,000 employees.