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Help Desk Manager
Department: Managed Services
Employment Type: Full Time
Location: OneNet Global - Remote
Compensation: $70,000 - $80,000 / year
Description
Manages the client facing Help Desk to ensure that we deliver exceptional and timely support to all end users.
Key Responsibilities
• Team Leadership
• Lead, coach, and develop the Technical Support Engineer I and Support Services Coordin...

Company Description
Founded in 1989, SOSi is among the largest private, founder-owned technology and services integrators in the defense and government services industry. We deliver tailored solutions, tested leadership, and trusted results to enable national security missions worldwide.
Job Description
**This position is contingent upon contract award**
SOSi is seeking a Help Desk Representati...

Overview
We are searching for a dedicated, supportive Help Desk Supervisor who can coach and motivate contact center representatives as they field calls from customers. The help desk supervisor will assist in the hiring of employees and assist in the training process, ensuring that every representative is well prepared for their calls and emails. They will continue to support representatives af...

Overview
Employment in this role is conditional upon successful execution of the contract by the client.
Preferred location is Pendleton, OR, but open to remote work.
The Work
The Help Desk Agent is responsible for providing first-line technical support and customer service to internal and external users, ensuring prompt resolution of IT-related issues and requests.
This position aligns with Ca...

Position: EPIC Help Desk
Location : Remote
EPIC Help Desk
Experience providing both Epic EMR Tier 1 and MyChart Tier 1 support
Experience working in a help desk/call center environment providing inbound and outbound call support (preferably technical support in nature)
Experience writing knowledge base articles and tip sheets
Experience using ticketing systems (in this case ServiceNow ex...

Job Summary
This position provides second-tier support for IT service requests escalated from Level 1 technicians. This position is responsible for troubleshooting complex technical issues involving user devices, system access, software installation, and network connectivity. The Technician 2 also performs basic account provisioning, supports imaging operations, and contributes to maintaining t...

Overview
The Help Desk Specialist will act as the first point of contact for technical assistance, ensuring timely resolution of user issues while maintaining a strong focus on customer service, operational continuity, and adherence to federal IT standards.
This position requires a proactive, solutions-oriented professional who can effectively troubleshoot a wide range of hardware, software, an...

Job Summary:
The Help Desk Support Specialist provides quality and efficient customer service to health plan users via incoming phone calls, returning voicemails, and emails. This position and team support multiple health plans for password reset/registration assistance. The Help Desk team works closely to ensure our callers receive excellent customer service.
Duties/Responsibilities:
* Su...

We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas or take over sponsorship at this time.
About the role:
Enova is seeking an ambitious Help Desk Associate to join our team of problem-solvers, self-directors, and action-oriented thinkers. In this role, you will be providing tech support for both remote and on-si...

Company Description
Founded in 1989, SOSi is among the largest private, founder-owned technology and services integrators in the defense and government services industry. We deliver tailored solutions, tested leadership, and trusted results to enable national security missions worldwide.
Job Description
**This position is contingent upon contract award**
SOSi is seeking a Help Desk Support Engi...

Job Description:
EPIC Help Desk
Remote
Open to working an 8 am- 8pm CT shift
Experience providing both Epic EMR Tier 1 and MyChart Tier 1 support
Experience working in a help desk/call center environment providing inbound and outbound call support (preferably technical support in nature)
Experience writing knowledge base articles and tip sheets
Experience using ticketing systems (in this...

Position Summary
As an L1 Help Desk Lead, you will serve as the first line of technical support-helping end users resolve issues related to Microsoft 365, account access, devices, and service requests. You'll work with tools such as Active Directory, Microsoft Entra ID, Microsoft 365 Admin Center, and ServiceNow. This role is perfect for someone looking to gain hands-on experience in a fast-pac...

Senior Help Desk Technician
Employment Type: Full Time
Department: Help Desk
CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support staff, contractors, and associated systems for the Executive Office for the United States Attorneys (EOUSA).
CGS brings motivated, hi...

Job Title: IT Help Desk Technician
Reports to: IT Help Desk Manager
Location: Dallas, TX (Plano Area)
FLSA Status: Exempt
Compensation: $50,000 - $60,000 per year
Summary:
At Mendocino Farms, we don't just sell sandwiches - we Sell Happy!
We are a growing restaurant group operating 85+ locations nationally, delivering a seamless guest experience through people, process and technology. Our Dalla...

Job Title: Help Desk/Data Quality Analyst
Address: Indianapolis IN, 46204 (Hybrid - 3 days office/week)
8 Months Contract Position
Note: Local candidates only
Job Description:
* This role ensures that data submitted by healthcare providers is validated, standardized, and transformed into actionable insights. A strong foundation in T-SQL is essential for managing large data sets, troublesho...

IT Help Desk Support Technician
Job Title: Help Desk Technician
Location: Naples, Florida - On-Site - Not a remote position.
Company: David Lawrence Centers for Behavioral Health
Salary: Starting at $24.00 per hour (Plus Enhanced On-Call Hourly Rate)
Job Type: Full-Time - Hourly/Non-Exempt
Hiring Incentives: Offering a sign-on bonus, immediate PTO accrual, comprehensive medical/dental/vision be...

Senior Help Desk Technician II
Employment Type: Full Time
Department: Help Desk
CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support staff, contractors, and associated systems for the Executive Office for the United States Attorneys (EOUSA).
CGS brings motivated,...

Responsibilities
We are seeking a dynamic and experienced ICAM Help Desk Lead/Manager to oversee help desk operations in support of a mission-critical federal IT program. This role requires strong leadership skills, technical expertise, and a customer-focused approach to ensure prompt, effective support for end users in a high-availability, enterprise environment.
The Technical Security Help De...

Responsibilities
Position Overview
The Tier 1 Help Desk Technician serves as the first point of contact for technical support requests across the organization. This role is ideal for someone who enjoys solving problems, communicating clearly, and helping users feel supported and confident with their technology.
Key Responsibilities:
* Provide front-line support for Windows desktop systems...

Job Title: Help Desk Support
Location: 100% REMOTE
Duration: 6+ Months to start (Extension or Conversion to FTE Possible)
Summary:
This position is for an inbound call environment. The primary role/responsibility will be taking calls from queue, and then there will be opportunity to get involved in other work/responsibilities of the team as the position demonstrates your knowledge and abil...