University of Arkansas
Access Coordinator II – JEI/CVSL/IMSL/PCC
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Job Description
- Req#: R0078760
Employer Industry: Healthcare Services
Why consider this job opportunity:
- Salary of $15.26/hr, equating to $31,740.80/yr
- Comprehensive benefits package including medical, dental, and vision plans
- Up to 10% matched contribution for retirement plans
- Opportunities for career training and educational advancement
- Supportive work environment dedicated to improving patient care
- Engaging work at multiple clinics, enhancing diverse patient interaction
What to Expect (Job Responsibilities):
- Schedule, reschedule, coordinate, and cancel patient appointments using the hospital system
- Conduct pre-registration and verify patient insurance coverage
- Create and update patient charts and input accurate patient information
- Meet and assist the public while handling incoming calls professionally
- Resolve conflicts and demonstrate effective service recovery skills
What is Required (Qualifications):
- High school diploma or GED required
- Minimum of two (2) years of customer service or healthcare experience
- Basic proficiency with computers, preferably MS Office
- Excellent telephone etiquette and communication skills
- General knowledge of office machines, including printers and scanners
How to Stand Out (Preferred Qualifications):
- Experience in a call center environment
- Background in registration, billing, or scheduling within a healthcare setting
- Familiarity with basic medical terminology
#HealthcareServices #PatientCare #CustomerService #CareerOpportunities #HealthcareJobs
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