With a startup spirit and 115,000 + curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it! We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We’re harnessing the power of technology and humanity to create meaningful transformation that moves us forward in our pursuit of a world that works better for people.
Now, we’re calling upon the thinkers and doers, those with a natural curiosity and a hunger to keep learning, keep growing. People who thrive on fearlessly experimenting, seizing opportunities, and pushing boundaries to turn our vision into reality. And as you help us create a better world, we will help you build your own intellectual firepower.

Welcome to the relentless pursuit of better.

We are inviting applications for the role of Accounts Payable Helpdesk – Senior- Process Associate- German – Remote Romania
You should have a good language level and have a basic understanding in accounting. Your job will involve investigating and resolving helpdesk queries received from various vendors and issue resolution. Accounting skills are preferred, but we do value customer and vendor management skills as well as a keen eye for details. Understanding your clients' business is an integral part of your role.
Responsibilities
• Investigating and resolving helpdesk queries received from various vendors; communicating with the vendors through e-mail or phone;
• Investigating and resolving any invoice mismatches in the system or reject/return the invoices as per agreed procedure
• Communicating and coordinating with different departments;
• Resolution of suppliers queries, major discrepancies, clarification with regards to rejected payments
• Performing primary checks against set guidelines; duplicate check, compliance checks, vendor validation, accuracy check;
Qualifications we seek in you!
Minimum qualifications
• University graduate (Economic studies are an advantage)
• Advanced English and at least B1 for one the following languages: Spanish, French or German.
Preferred qualifications
• Good interpersonal skills
• Basic accounting knowledge
• Previous experience in a multinational company
• ERP experience
• Spanish/French/German language is an advantage

What can we offer?
• Attractive salary;
• Stable job offers - employment contract
• Work in a multicultural and diverse environment with employees from over 30 countries
• Genpact supports professional trainings and great career development opportunities
• Free access to our award-winning learning platform
• Benefits such as Meal Tickets, Medical Services, Insurance, additional vacation days or partner discounts

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com . Follow us on Twitter, Facebook, LinkedIn, and YouTube.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.