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Air Customer Service Agent, After Hours- Remote US
Pay$15.91 - $21.29 / hour
LocationSanta Clarita/California
Employment typeFull-Time
This job is now closed
Job Description
- Req#: 300000766441360
Employer Industry: Travel and Tourism
Why consider this job opportunity:
- Competitive base hourly range of $15.91 to $21.29
- Opportunity for training and professional development
- Remote work opportunity within the United States
- Comprehensive health benefits
- Access to cruise and travel privileges for you and your family
- Rewards and incentives for outstanding performance
What to Expect (Job Responsibilities):
- Process urgent air travel outside of business hours for various individuals, including shipboard officers, crew members, entertainers, vendors, contractors, and shoreside employees
- Provide excellent customer service and support for cruise guests with disrupted travel plans or immediate flight assistance
- Administer hotel and ground transportation arrangements for shipboard officers, crew members, and entertainers
- Answer phone calls and monitor emails for urgent assistance outside of business hours
- Find the best air ticket options based on price, convenience, and comfort
What is Required (Qualifications):
- Excellent verbal and written communication skills
- Minimum of 3 years of related experience in a travel agency, airline, or wholesale travel agency
- Proficiency in Microsoft Word, Excel, and Lotus Notes/Microsoft Outlook
- Ability to work independently and think quickly
- Knowledge of Sabre airline reservations system
How to Stand Out (Preferred Qualifications):
- Experience with the Sabre airline reservations system
- Flexibility to work nights and weekends
- Legal authorization to work in the United States
#TravelandTourism #CustomerService #RemoteWork #CompetitivePay #TrainingProvided
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